Facebook Messenger is a highly trending messaging app with a number of users downloading it each day. People are enjoying its various features like audio-video calling and messaging with each other. However, the app unable to give similar service all day. Sometimes, the Messenger might not be ringing because of various reasons.
Even if you are getting a call from your friend, you will not be able to hear the ringtone because the app fails to sound. In this case, you might miss the important call.
If you are noticing that the Messenger app is not ringing, then you should have to fix the problem before you miss anything important.
You may get frustrated after not getting the sound while receiving incoming calls and wonder for a solution. Relax and don’t panic; we are here to fix your problem.
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Why is My Facebook Messenger Not Ringing When Someone Calls
According to the survey, Facebook Messenger is a highly preferable messaging app that is very popular among people.
A number of users are enjoying and being lost in this app’s world. However, sometimes the app fails to ring when someone calls.
There exists various reason behind not ringing the Messenger when someone calls on it. Here, we will discuss common reasons.
1. App Notifications Muted or Turned Off
Although Messenger is a highly preferable app, the sound notifications of messages and calls might be annoying and disturbing if you concentrate on your work and study. For this reason, you may turn off the notifications sound on Messenger, which results in being unable to hear the ringing sound.
2. Device Sound Low or Muted
If you muted the device sound or lowered the volume of it, only the device settings are not affected. Besides this, you will be unable to hear the sound when someone calls directly on the contact number or even on Messenger.
3. Do Not Disturb Mode is Enabled
It is common to enable Do Not Disturb mode when focusing on studying and work or relaxing on the weekend. You have turned on do not disturb mode for whatever reason and forgot to disable it. In this situation, you won’t get the Messenger calls when someone calls.
4. Internet Connection Problem
You need to enable and connect your device to a strong internet connection to make calls. Sometimes the weak signal strength fails in receiving calls on Messenger.
5. Outdated Messenger App
It is mandatory to keep your Messenger app up-to-date because, in an older version, some bugs might be dwelling that prevent the app from ringing.
6. Background App Restrictions
In order to save data and battery life, you may restrict the background running apps and also a Messenger. You can get messages and calls but are unable to get a ringtone while someone calls you on the app.
Besides this, turning on airplane mode also prevents an app from ringing when someone calls. If you have restricted, blocked, or muted someone’s account, you will be unable to get sound notifications or ringtones.
How to Fix it When Messenger is Not Ringing in 2023
Not only a single reason affects Messenger such that it ultimately prevents your device from ringing while someone calls. There exists a number of reasons behind this. If you wish to get rings when getting calls, then you have to observe the problem-causing aspects deeply.
1. Unmute App Notification and Check Settings
Muting Facebook Messenger notifications restrict getting call sound from it. So, if you wish the app to ring, you should unmute app notifications.
2. Check Device Sound Settings
If you have silenced your device to avoid distractions, you should unmute the device’s sounds. If the device sound is a major case, then keeping the device sound generally helps get calls.
3. Turn off Do Not Disturb
If you have set Do Not Disturb on Android or Focus Mode on iOS, then you won’t be able to receive calls from Messenger. You can easily disable these features from the quick settings panel.
4. Check the Internet Connection
Under a low network coverage, Messenger lacks the ability to accept or send messages and calls, which might be your case. Try to connect on a strong connection to the internet; it will surely help in getting sound calls if the internet is a major cause.
5. Update Facebook Messenger
If your device has an outdated Facebook Messenger, then it is similar to not having the app. Update Messenger on your smartphones; it will probably help in ringing.
6. Disable Background App Restrictions
If your device has limited data, you might have enabled the background app restrictions that stop ringing when someone calls. To avoid this problem, disable background app restrictions.
7. Restart Your Device
Sometimes, your device might be using too much memory and get hanged. Restarting your device and checking apps can bring pace, which favors ringing.
Frequently Asked Questions
A: Yes, FB Messenger needs permission to start calls and messages from it. You will only be able to get rings if you allow the app to receive calls.
A: There might be several reasons behind not ringing a Messenger on a specific device. Firstly you have to observe the problem deeply then after, you can find solutions.
For example: If the Messenger is not ringing because of silencing the default sound notification, then you have to enable sound notifications on the device.
Besides this, if there is a problem with the device, you can start to use Messenger on other smartphones or computers.
A: Yes, if the Messenger app is in the background running the application of a restriction, then you can’t receive calls if the major app is running.
Conclusion
A number of people are being suffered by the problem of Messenger not ringing while getting calls. This has led them to replace the Messenger app with other apps like WhatsApp and Viber.
If you are also facing this problem but don’t want to use an alternative chat app other than Messenger, then the above-mentioned steps will help fix your problem. By which you can enjoy the Facebook Messenger app as usual.
